GSS Request Adhoc Salary Change Not Updating Compensation in Job Data when Activity Guide is Inactive

(Doc ID 2390556.1)

Last updated on APRIL 24, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When using Fluid to process transactions for Ad hoc Salary Change Request, all approvals are processed and approved without error, however; upon opening Job record in Workforce Administration, a row has been entered into JOB but not on Compensation record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as Manager and using FLUID (Guided Self Service or GSS) submit an ad hoc salary change request. (Note that the Activity Guide is inactive)
2. Log in as Approver and approve the request.
3. Log in as Administrator and go to the Job record - Compensation page, and see no compensation data get updated.

Changes

 

Cause

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