'Changes Conflict with Another Data Item' on Generate Advisement Reports Component When Run Control ID Created by Another OPRID is Used.

(Doc ID 2390643.1)

Last updated on APRIL 24, 2018

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Academic Advisement Report

ACTUAL BEHAVIOR
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When a user uses an existing run control ID for the Generate Advisement Report process, the data on the page is loaded with the data used by a different OPRID. If the user then saves the run control ID, the data is not saved to the run control record or a 'Data Conflicts with Another Data Item' error is returned.

EXPECTED BEHAVIOR
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Expect the data to be unique to OPRID/RUN_CONTROL_ID

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Academic Advisement > Advisement Processes > Generate Report Requests.
2. Search for an existing run control ID created by an OPRID other than the current user.
3. Data on page will be for the previous oprid. Make changes and save.
4. Data is not saved or conflict error is returned.


Changes

 

Cause

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