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E-PRCS: App Engine Process Fails With Unique Constraint Error When Run With Email Option (Doc ID 2390649.1)

Last updated on AUGUST 29, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
PeopleSoft Enterprise SCM Services Procurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Application Engine process being distributed to email output going to error with the following message:

File: /vob/peopletools/src/pspsm/psmrqsttext.cppSQL error. Stmt #: 134 Error Position: 0 Return: 8 05 - ORA-00001: unique constraint (SYSADMIN.PSAPSPRCSRQSTTEXT) violated Failed SQL stmt: INSERT INTO PSPRCSRQSTTEXT( PRCSINSTANCE,RQSTTEXTTYPE,RQST_TEXT) VALUES (:1, :2, : 3)

This was observed occurring with the Invoice process SPRINV01, which can be replicated by doing the following:

1. Navigate to: Service procurement > Services settlement > Print invocies
2. Enter run control parameters and run the report with email option
3. Report is generated and emailed but the report failed with unique constraint error.

Cause

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