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User Profile Not Synching Employees' Current Name from Personal Data (Doc ID 2390969.1)

Last updated on MAY 31, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


User Profile not reflecting employees' current name

When an employee has a name change it is not reflected in their User Profile (PeopleTools->Security->User Profiles->User Profile). The prompt table/view derives the name from OPRDEFNDESC of record OPRDEFN, which is not an effective dated field. This is also impacting component EOAW_ADMIN_MON as it uses the same view to display the approver name information.

Steps to Replicate:

1. Go to PeopleTools->Security->User Profiles->User Profile

2. Check Employee ID Name.

3. It is not in sync with latest effective dated row in Personal Data.




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