' Error generating report output: (235,2309)' Error Attempting to Print the XML Transcript in Demo Environment

(Doc ID 2390974.1)

Last updated on APRIL 25, 2018

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Transcript Report

SSR_TSRPT report failing in the demo environment with the following error:

Tools Version:8.55.18
App version:- CS 9.2.07

ERROR
-----------------------
94 05:18:12.796 0.001200 PCodeWTL(3/3): TMPLFILE: /opt/apps/psft/sis92/M92SCWR/appserv/prcs/M92SCWR/files/XMLP/c615fe42-319f-11e8-9868-8e270d24cf3d/Proc/SSR_TSRPT_2.xsl
95 05:18:12.830 0.033836 PCodeWTL(3/3): RTFFILE: /opt/apps/psft/sis92/M92SCWR/appserv/prcs/M92SCWR/files/XMLP/c615fe42-319f-11e8-9868-8e270d24cf3d/Proc/SSR_TSRPT_P1.rtf
96 05:18:14.084 1.253839 PCodeWTL(3/3): XSL template: /opt/apps/psft/sis92/M92SCWR/appserv/prcs/M92SCWR/files/XMLP/c615fe42-319f-11e8-9868-8e270d24cf3d/Proc/SSR_TSRPT_2.xsl
97 05:18:14.085 0.000544 PCodeWTL(3/3): Xliff File:
98 05:18:14.287 0.202846 PCodeWTL(1/3): xmlpublisher PTFOProcessor.generateOutput error. XSL file:/opt/apps/psft/sis92/M92SCWR/appserv/prcs/M92SCWR/files/XMLP/c615fe42-319f-11e8-9868-8e270d24cf3d/Proc/SSR_TSRPT_2.xsl Data file:/opt/apps/psft/sis92/M92SCWR/appserv/prcs/M92SCWR/files/XMLP/c60c7ef8-319f-11e8-9868-8e270d24cf3d/XMLData/SSR_TSRPT.xml Xliff file: Output file:/opt/apps/psft/sis92/M92SCWR/appserv/prcs/M92SCWR/files/XMLP/c615fe42-319f-11e8-9868-8e270d24cf3d/SSR_TSRPT.pdf Format:2
XDOException:java.lang.reflect.InvocationTargetException
99 05:18:14.288 0.000747 PCodeWTL(1/3): Error generating report output: (235,2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute Name:ProcessReport PCPC:86632 Statement:1712
Called from:SSR_TRANSCRIPT.Report.OnExecute Name:PublishReport Statement:1585
Called from:SSR_TSRPT.PUBLISH.GBL.default.1900-01-01.Step10.OnExecute Statement:3

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Records and Enrollment > Transcripts > Request Transcript Report.
2. Add a new value and submit the request.
3. View Report link does not display and log file shows error.


Changes

 

Cause

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