Proxy Times Out While Accepting Delegation Requests

(Doc ID 2391171.1)

Last updated on APRIL 27, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
Proxies are unable to accept any delegation requests from some managers. Clicking on the Accept Button results in a spinning wheel and the screen eventually goes blank.
 
EXPECTED BEHAVIOR
---------------
Acceptance of the delegation will occur quickly.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Self Service>Manage Delegations
2. Click on My Delegated Authorities
3. Select all and click Accept
4. Note that the wheel spins and eventually the screen goes blank

Changes

 

Cause

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