Proxy without existing Manager permissions unable to action the delegated transactions

(Doc ID 2391301.1)

Last updated on APRIL 27, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workflow

ACTUAL BEHAVIOR
---------------
When delegating GSS transactions to an employee who does not have manager roles, that employee will not be able to access the MSS Fluid Homepage to get the tiles needed to action the transactions. If the proxy has the direct email link to approve a transaction or Push Notifications are enabled they can access it, but otherwise they will have no way to search for approvals needing their attention.

EXPECTED BEHAVIOR
-----------------------
Proxy will have access to the necessary pages to initiate and approve transactions, and see the delegate's direct reports.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Delegate GSS transactions to an employee (proxy) without manager access already
2. Log on as proxy
3. Proxy will not be able to see tiles needed to action the transactions

Changes

 

Cause

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