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E-AS: 'Missing Or Invalid Version Of SQL Library' and 'Database Signon: Could not sign on to database' (Doc ID 2391638.1)

Last updated on MAY 02, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms


While booting the Application  server domain one observes the below errors in the in the psadmin utility as well as in the  APPSRV.LOG file:

GenMessageBox(200, 0, M): PS General SQL Routines: Missing or invalid version of SQL library
along with

GenMessageBox(0, 0, M): Database Signon: Could not sign on to database <DB_Name> with user <User_Name>
Server failed to start

and PIA page shows: "The application server is down at this time"

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Changes

 

Cause

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