EEX9.2: No Email Notifications Triggered For Cash Advance Submission And Approval

(Doc ID 2391872.1)

Last updated on APRIL 26, 2018

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

No email triggered for submission of Cash Advance to approver or even after approval.

Steps
1. Create a cash advance and submit for approval.
2. Check approver's email for notification.
3. Approve CA.
4. Check submitter email for notification.

Actual Behavior
No emails received.

Expected Behavior
Email should be triggered to the approver for information.

Cause

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