E-PTF: Getting The Saveit: [-1] Issue While Saving A PTF Script After Change

(Doc ID 2391913.1)

Last updated on MAY 25, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT:
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PeopleTools: 8.56.04
Platform: Microsoft Windows x64 (64-bit) 2012 R2


PROBLEM STATEMENT:
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While saving a PTF script after a change and also while PTF tries to save a log for PTF run, the bellow error message is received:

ERROR
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SaveIt: [-1]The request channel timed out while waiting for a reply after 00:00:59.9970016. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.


STEPS
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The issue can be reproduced at will with the following steps:
1. Save a PTF script after a change / or when PTF tries to save a log for PTF run
2. The above error message is received

Cause

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