E-PERF: Timeouts After 10 Minutes Of Inactivity, Users kicked out to 'add new' Screen

(Doc ID 2392560.1)

Last updated on APRIL 29, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Performance

We are experiencing timeouts after 10 or so minutes of inactivity

After 10 or so minutes of inactivity the users are getting kicked back to the 'add new' screen of the expense reports when they sit idle for a number of minutes and all of their work is gone.

ERROR
-----------------------

No error just kicked back to 'add new' screen. 




Cause

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