Email Body Is Not Displayed On Inbound Email Workspace Page; The Inbound Email Has a Blank Email Body
(Doc ID 2393129.1)
Last updated on MAY 26, 2021
Applies to:PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.
Customers need to see the email body displayed from Correspondence > Search Inbound Email...when opening an email and viewing it on the Email Workspace page. Sometimes the email body is blank.
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