My Oracle Support Banner

Email Body Is Not Displayed On Inbound Email Workspace Page; The Inbound Email Has a Blank Email Body (Doc ID 2393129.1)

Last updated on MAY 26, 2021

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.


 Customers need to see the email body displayed from Correspondence > Search Inbound Email...when opening an email and viewing it on the Email Workspace page.  Sometimes the email body is blank.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.