Email Body Is Not Displayed On Inbound Email Workspace Page; The Inbound Email Has a Blank Email Body
(Doc ID 2393129.1)
Last updated on APRIL 30, 2018
Applies to:PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.
Customers need to see the email body displayed from Correspondence > Search Inbound Email...when opening an email and viewing it on the Email Workspace page. Sometimes the email body is blank.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!