Email Body Is Not Displayed On Inbound Email Workspace Page; The Inbound Email Has a Blank Email Body (Doc ID 2393129.1)

Last updated on APRIL 16, 2024

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.2 and later
Information in this document applies to any platform.

Goal

Customers need to see the email body displayed from Correspondence > Search Inbound Email...when opening an email and viewing it on the Email Workspace page. Sometimes the email body is blank.

Solution

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In this Document

Goal

Solution

References

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Email Body Is Not Displayed On Inbound Email Workspace Page; The Inbound Email Has a Blank Email Body (Doc ID 2393129.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!