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Packaging Error Code 48 - Attempt To Divide By Zero (Doc ID 2393152.1)

Last updated on MAY 10, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9  Patch 27268593 RESOLUTION FOR YRP CROSSOVER AND REPACKAGING BUGS and CS 9.2 Patch 27276542 ALLOW YEAR ROUND PELL CODE TO AWARD ADDITIONAL PELL IN CROSSOVER

When attempting to run mass packaging, an error occurs similar to the following:

ERROR
-----------------------
Object Code error : file '/psft/app/cs/CSPRD/cblbin/FAPPKENG.gnt'
error code: 48, pc=0, call=1, seg=0
48 Attempt to divide by zero (in FAPPKENG.cbl, line 12504)

For the students identified, the on-line process will also fail, and the .err fail if produced will show the same error code 48


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run mass packaging select
2. Run mass packaging assign plans
3. Run process mass packaging

WHAT IS WORKING
--------------------------
The issue does not affect all students and only seems to affect packaging done subsequent to an initial Pell being awarded.



Changes

 

Cause

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