ISIR Load Suspends with Different School Code Already Loaded

(Doc ID 2393223.1)

Last updated on APRIL 30, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to loan an ISIR record for a student due to multiple school codes, the record is suspended with the following error:

ERROR
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Different School Code loaded


STEPS
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The issue can be reproduced at will with the following steps:
1. Load an ISIR file for a student who has had an ISIR loaded in a previous year with a different school code
2. Navigate to the ISIR Suspense Management 18/19 component and you will see that the record suspended

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot automatically load an ISIR record for a student who has had a previous ISIR loaded for a different school code and different career without having to manually intervene.

Cause

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