E-508: Screen Reader is not Reading the RevalidatePassword() Dialog Box in IE on the W-2 Page

(Doc ID 2393618.1)

Last updated on MAY 01, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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JAWS Screen Reader is not reading the "Verify Identity" message when submitting W-2. This issue only occurs on the IE browser

EXPECTED BEHAVIOR
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When the customer has to revalidate himself when submitting the W-2, the screen reader should read this page.

STEPS
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The issue can be reproduced at will with the following steps:
1. Main Menu > Self Service > Payroll and Compensation > W-2/W-2c Consent
2. Click "Submit"
3. User will be given the screen to enter their ID/Password and notice that the screen reader does not read this message

Changes

 

Cause

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