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Getting 'Data Integrity Error' After Attaching Resume In Candidate Gateway (Doc ID 2393677.1)

Last updated on MAY 01, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Customer is getting a Data Integrity Error when trying to attach a cover letter in a un-submitted Job Opening

ERROR
-----------------------
The data structure from the page does not match the data structure in the database. This can be caused by a change in the record definition while you were viewing the page. This is a non-recoverable error and the current transaction will be aborted.


STEPS
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The issue can be reproduced at will with the following steps:
1) Navigator > Careers
2) Click on Sign In and login
3) Click on My Job Applications
4) Click on Arrow next the Job
5) Attach resume
6) Try attaching Cover Letter and you will hit with this ‘data integrity error’ and the system signs out the applicant.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add a cover letter to an un-submitted Job Opening.

Cause

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