Unable To Enroll Some Employees With Payroll Status of Suspended Or Leave

(Doc ID 2396085.1)

Last updated on MAY 08, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Unable to enroll employees with Payroll status of Suspended or Leave through the Administer Training > Student Enrollment > Enroll Individually component. They do not appear in the drop down.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Look for an employee with Payroll status of active
Navigate to Workforce Administration > Job Information> Job Data

2) Attempt to enroll this employee to a course
Navigate to Administer Training > Student Enrollment > Enroll Individually
The employee shows up on the Look Up for Empl ID

3) Update this employee’s payroll status to Layoff.
Navigate to Workforce Administration > Job Information> Job Data
Add a new effective date 10/01/2017

4) Attempt to enroll this employee to a course
Navigate to Administer Training > Student Enrollment > Enroll Individually
The employee does NOT show up on the Look Up for Empl ID anymore

Changes

 

Cause

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