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E-AWE: FSCM 9.2 Pi 24 & HCM Pi 23, Routing To Admin On Error, Instead Of Next Possible Approver When 'No Approvers Found' On Current Step (Doc ID 2396216.1)

Last updated on JUNE 30, 2018

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
PeopleSoft Enterprise FIN Payables - Version 9.2 and later
PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On  Approval Framework Workflow (AWE) FSCM 9.2 Pi 22 to 26,   (Also in HCM 9.2 Pi 23 and higher)

Example in FSCM 9.2 Pi 22 the Approval Chain would advance to next approver when 'No Approver Found' for previous steps:



The issue can be reproduced at will with the following steps:
1. Test the same Process Definition, with same setup in both FSCM 9.2 Pi 22 then in FSCM 9.2 Pi 24
2. Observe the before listed PUM image, No Approver Found steps would be Skipped, after FSCM 9.2 Pi 24 and HCM 9.2 Pi 23, Approval goes to Error Step.


Changes

 

Cause

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