SOB_FRI_PWD Generic Template Does Not Reference Supplier Portal URL (Doc ID 2396619.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Symptoms

SOB_RFI_PWD generic template does not reference supplier portal URL.

When the SOB_RFI_PWD template is used, it does not reference the SUP_SERVLET URL and the link in the email does not direct the supplier to the public template.


 Steps To Reproduce The Issue -  
 ---------------------------------
 The issue can be reproduced at will with the following steps:
 
1.On Supplier Request System setup > Set Addition security option to Supplier Specified Password
2.Log in to Supplier Portal > Click Register as supplier
3.Fill the details
4.Submit for approval
5.Log in as approver
6.Worklist > Manage request approval
7.Click on Request more information
8.Email received to supplier email id With supplier portal URL

Issue - URL did not use SUP_SERVLET URL

9.Click on URL
10.Links takes you to supplier portal

URL generated is not using SUP_SERVLET URL

Cause

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