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E-PHC: Health Center Error 'Layout Error: Failed to Populate REST Document for PT_MDF_DASH_APP1_MAP_GET. (158,21019)' (Doc ID 2396656.1)

Last updated on MAY 09, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

There's an issue with Health Center where it is not displaying performance information in Dashboard but it does show the correct info when creating individual URL from MAP.
One development environment being monitored.


Environment:

- PT 8.56.06
- OS: Red Hat Enterprise 7
- DB: Oracle Database - Enterprise Edition 12.1.0.2
- FSCM9.2 Image 18

To reproduce:
Setting up the Health Center. Followed all the steps from Peoplebook for configuration and also followed the support document E-PHC: Checklist on PeopleSoft Health Center Setup (Doc ID 2302628.1).
Login to PIA --> Peopletools --> Health Center  and performance data does not display



Cause

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