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GPMYS: CP22 Form Printing Error (Doc ID 2397069.1)

Last updated on MAY 11, 2018

Applies to:

PeopleSoft Enterprise HCM Global Payroll Malaysia - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

We encountered below issue when printing CP22 form:

Unexpected Behavior:
==============
1) Daripada/From - Company address overlapped.
2) Alamat Kediaman - Address got blank space in between.
3) Alamat Kediaman - Address 3rd row printed with wrong sequence.
4) Nama penuh suami/isteri - Not printed, the spouse details already setup in the system.
5) No. Kad Pengenalan for Sumai/isteri - Not printed.
6) Terma-Terma Penggajian -section b) - what allowances will print here?, but no value printed.


STEPS:
=====
The issue can be reproduced at will with the following steps:
1. Navigate to Global Payroll>Termination Processing> Print CP22 Report
2. Review Results.

Changes

 

Cause

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