Add To Applicant List Performance Issue When Applicant List Has Over 6000 Records
(Doc ID 2397146.1)
Last updated on JULY 22, 2020
Applies to:
PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
On : 9.2 version, Manage Applicant
Add to Applicant List Performance Issue
ACTUAL BEHAVIOR
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When user adds an applicant to an applicant list that contains 6,000+ records, the system spins and can take up to 5-7 minutes to return control back to the user.
Looks like it spends so much time in the PeopleCode method HRTR_UTILITIES.
EXPECTED BEHAVIOR
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Expects applicant to be added quickly to the applicant list even if applicant list is over 6000 records.
STEPS
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The issue can be reproduced at will with the following steps:
1.Navigate to Recruiting> “SEARCH APPLICANTS”
2. Enters an applicant ID
3. When applicant row is displayed, clicks the “ACTIONS” link at the end:
4. 'Chooses “Add Applicant to List”
5. Chooses the list and this is where it can take up to 5 minutes to display the list results.
6. List contains 6,169 rows.
7. Takes up to 5 – 7 minutes for the row to be added and the list displayed.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |