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E-SEC: Custom Logo Does Not Appear After the Password is Reset from Password Expiration Page (Doc ID 2397754.1)

Last updated on OCTOBER 16, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

PT 8.55.20

ACTUAL BEHAVIOR
---------------
The following document is used to change the Oracle logo to the custom logo:
E-FLUID: How to modify the Logo in the header in 8.55 using Macro Sets (Doc ID 2253710.1)

The following Knowledge document is used to make changes so that the user is redirected to the Fluid homepage instead of the Classic homepage after resetting the expired password:
E-FLUID : Change Password page is not opened in Fluid Mode when Password expires (Doc ID 2060033.1)

 

Once both of these are completed, when the user's password is expired and after it is reset, the transfer is happening to the Fluid homepage, but the custom logo is lost.

EXPECTED BEHAVIOR
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The customer's custom logo should show instead of the Oracle logo

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.When logging in, view that the user's password has expired
2. Change the expired password
3. Notice that the Oracle logo is showing when the user is transferred to the Fluid homepage

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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