Process Referral Program Cancels Previously Paid Awards If Employee Becomes Ineligible.

(Doc ID 2397877.1)

Last updated on MAY 15, 2018

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Employee Referral

ACTUAL BEHAVIOR
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When the HRS_ERP_PAYN application engine process is run to cancel ineligible rewards for employee, the process also cancel any reward which were already processed by the payroll

EXPECTED BEHAVIOR
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The process should cancel only the current ineligible rewards and not the previous rewards which are already processed by the payroll.

REPLICATION STEPS
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1) Navigation: Recruiting, Employee Referrals, Process Referral Programs

2) Select the Checkbox "eligibility and create awards" and "Interface to Payroll for NA"

3) Enter the Referral Program and run the process.

4) Navigate to  Recruiting, Employee Referrals, Administer Referrals to check the referral status of terminated employee

Changes

 

Cause

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