E-INST: Installation of PeopleTools 8.56 Client From PUM Image Fails with "ERROR : PTCDPK-42001: toolsclientconfig:Visual Studio DLL vcredist_x64.exe installation(64-bit) failed"

(Doc ID 2398233.1)

Last updated on MAY 14, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
================
Environment: Unknown
PT 8.56.06


When attempting to install PT 8.56.06 client from PUM Image the following error occurs.


ERROR
=======
ERROR : PTCDPK-42001: toolsclientconfig:Visual Studio DLL vcredist_x64.exe installation(64-bit) failed.


STEPS
======
The issue can be reproduced at will with the following steps:
1. Install PeopleTools client delivered in PUM


BUSINESS IMPACT
=================
The issue has the following business impact:
Due to this issue, the PT Client is successfully installed, but there is an error in the log

Changes

 

Cause

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