Address Is Getting Deleted From Database When Modifying A Valid Address To Blank Address

(Doc ID 2398323.1)

Last updated on MAY 14, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Address is getting deleted from database when modifying a valid address to blank address and save.

Replication steps:

1. Navigate to “Modify a Person”
2. Input Emplid as FAD0001 and click search after enabling "Correct History"
3. After entering into the page click on “Contact Information” tab
4. Then click on “Update/View Address”
5. Clear out all the address data filled in, in this example these are Address1, City, State, Postal then click Ok
6. After getting warning "At least one address filed must be populated...", click CANCEL
7. Then click “Ok”
8. Then save the page
9. Again after getting warning "At least one address filed must be populated...", click Ok

The address we modified from valid to blank which is with an Effective Date 06/24/2004 got the deleted from the page, and also from the database as well.
Ideally, there should be a row with blank address details with Effective Date 06/24/2004

Changes

 

Cause

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