ECM9.2: Book To Bank Reconciliation Page Signs Out When Search Button is Clicked.

(Doc ID 2398792.1)

Last updated on MAY 17, 2018

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Book to Bank Reconciliation page signs out.

Steps:
-----------
a) Navigate to Main Menu > Banking > Reconcile Statements > Book to Bank Reconciliation
b) Enter/Select the values for the following:

1.External Bank ID
2.Bank Account#
3.Fiscal Year
4.Accounting Period

c) Click Search.

Expected result:
-------------------------
It should display search result.

Actual result:
--------------------
The page keeps loading/processing for long time and signs out.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms