E-AS: Tools Upgrade From 8.54.13 To 8.56.07

(Doc ID 2399016.1)

Last updated on MAY 16, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Application Server

tools upgrade from 8.54.13 to 8.56.07

we have upgraded our tools from 8.54.13 to 8.56.07 and when I bring up the application server it is creating big crash dump files and filling up all the space on the application server. see attached files and let me know why these crash dump files are created and how to resolve.

ERROR
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Exception: (0xC0000005) EXCEPTION_ACCESS_VIOLATION - Memory access violation

STEPS
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The issue occur after upgrade.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot access new business functions.

Changes

Cause

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