Award Validation Edit 9562 and Posting Error 163

(Doc ID 2399092.1)

Last updated on MAY 15, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9 or 9.2

ACTUAL BEHAVIOR
---------------
When attempting to make award adjustments on Assign Awards to Students, some students are having a different, previously awarded item type fail validation with edit 9562: "The Disbursement Ids associated with the disbursements for this award differ from those associated with the Disbursement Plan for the award." Then if an attempt is made to post, that also fails with the 'Award Posting Process Encountered Error(s)' message. If a log (.out) file of the posting process is obtained, that will show Error 163: "Disbursement id was not found in Disbursement plan for this for this transaction."

EXPECTED BEHAVIOR
-----------------------
The item type should not change and users should be able to post

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Assign Awards to Students
2. Make changes
3. Validate

WHAT IS WORKING
--------------------------
The issue only occurs for some students not all. In one example case, the group of affected students were identified to have been posted under a different disbursement plan at one point.



Changes

 

Cause

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