New Pell Awarded Only in the Accept Amount or Balance, and not the Offer Amount or Balance

(Doc ID 2399216.1)

Last updated on MAY 15, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9 or 9.2

ACTUAL BEHAVIOR
---------------
When packaging Pell in the trailing summer term, in a packaging plan and using the same item type that was used for the academic terms, the summer term disbursement amounts are posted with an accept balance but no offer balance.

EXPECTED BEHAVIOR
-----------------------
Offer and accept should always be the same for Pell

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Identify student with remaining pell1 eligibility in summer
2. Package student with summer packaging plan

WHAT IS WORKING
-------------------------
The issue does not occur with the Pell2 item type



Changes

 

Cause

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