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Values For Department and Location Fields Enabled in Org Chart Content Are Not Displayed in Org Chart (Doc ID 2399610.1)

Last updated on MAY 16, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE
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Department and Location values are Not displayed on the Org Chart even when they are added in Chart and Profile Field Map

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Set Up HCM > Common Definitions > Org Chart Viewer > Chart and Profile Field Map
2. Select Department and click on Duplicate, change field mapping id for new row to DEPTID
3. Click on Assign to Feature link for this new row and Select Company Directory Fluid from drop-down
4. Navigate to Set Up HCM > Common Definitions > Org Chart Viewer > Chart and Profile Settings
5. Select Company Directory Fluid from Search page and click Search
6. Click on Org Chart Content tab and choose the new field Department. Click Save.
7. Click Home, then Company Directory tile in ESS
8. Search for “Cynthia Adams” or anybody in demo and then click on View Org Chart

Changes

 

Cause

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