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Automatic Spell Check on Case Adhoc Notification Message Detail is Not Happening (Doc ID 2400023.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 and later
Information in this document applies to any platform.


In Helpdesk Case, type in a wrong spelling word on the Description field, the word gets underlined in red. This also happens on field which is not enabled for spell check function such as AAF Policy Description field.

This same functionality does not happen on outbound adhoc email notification message from the case. To spell check the email, spell check icon has to be clicked.

Is there any way to configure the Adhoc notification screen to spell check automatically and highlight the spelling errors by underlining with a red line similar to Case Description field?


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