My Oracle Support Banner

Create COBRA Non-Employee Error Saving Component Interface (CI_JOB_DATA_POI) (91,37)(3000,746) (Doc ID 2400086.1)

Last updated on JUNE 28, 2018

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 and later
PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.


On : 9.2 version, Other issues

When trying to add an COBRA Non Employee the following error is issued while saving

Error Saving Component Interface (CI_JOB_DATA_POI) (91,37)(3000,746)

The issue can be reproduced at will with the following steps:
1. Log into the application
2. Navigate to Main Menu -> Benefits -> Aminister COBRA Benefits -> Maintain COBRA Non-Employees -> Create COBRA None-Employee
3. Complete the fields with the data of an Test Employee.
4. Save component and note the error is triggered

The issue has the following business impact:
Due to this issue, users cannot add their COBRA Non-Employees this issue is occurring in an environment post upgrade to version 9.2 and might become an show-stopper on Go-Live


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.