'onReadyState' Error In Benefits Enrollment Using Microsoft Edge Browser on PT 8.55

(Doc ID 2400220.1)

Last updated on MAY 17, 2018

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Microsoft Edge, Login to the application using Tools 8.55.x.
Employee Self Service => Benefits Enrollment
Select the SELECT button to enter the enrollment pages
Click EDIT next to the Medical coverage selection
Choose a radio button to select an option
Click UPDATE and CONTINUE

At this point all Edge users get an 'onReadyState' error. Other browsers work fine.

Cause

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