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E-PSEM: Unable to discover Application Server And Process Scheduler And Both Are Showing Down in Oracle Environment Management Console (Doc ID 2400312.1)

Last updated on MAY 31, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When trying to discover 'Application Server and Process Scheduler' in the Oracle Environment Management Console, they are shown as down.

Upon reviewing and examining the psemmetrics.log. See the following error exceptions:

ERROR:-

--------------------------------------

2017-10-23 17:38:23,109 [main] ERROR psappsrv.PSAppSrvMetric getIBQueueFlowing.? - The InstanceNotFoundException is
javax.management.InstanceNotFoundException: com.peoplesoft:DomainRuntime=fscmdemo,Type=TuxedoQueueRuntime,Name=MBHQ
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getMBean(Unknown Source)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getAttribute(Unknown Source)
at com.sun.jmx.mbeanserver.JmxMBeanServer.getAttribute(Unknown Source)
at javax.management.remote.rmi.RMIConnectionImpl.doOperation(Unknown Source)
at javax.management.remote.rmi.RMIConnectionImpl.access$300(Unknown Source)
at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(Unknown Source)
at javax.management.remote.rmi.RMIConnectionImpl.getAttribute(Unknown Source)
at sun.reflect.GeneratedMethodAccessor44.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
at sun.rmi.transport.Transport$2.run(Unknown Source)
at sun.rmi.transport.Transport$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Unknown Source)
at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.access$400(Unknown Source)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler$1.run(Unknown Source)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:275)
at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:252)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:161)
at com.sun.jmx.remote.internal.PRef.invoke(Unknown Source)
at javax.management.remote.rmi.RMIConnectionImpl_Stub.getAttribute(Unknown Source)
at javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.getAttribute(RMIConnector.java:904)
at com.peoplesoft.pt.psem.agent.psappsrv.PSAppSrvMetric.getIBQueueFlowing(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.peoplesoft.pt.psem.agent.util.PSMetricCollector.invokeMethod(Unknown Source)
at com.peoplesoft.pt.psem.agent.util.PSMetricCollector.main(Unknown Source)

Changes

 

Cause

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