EGL9.2: Documents Remain Locked And Can't Be Modified Even After Unlocking Process Instance On Commitment Control 'Source Header Unlock' Page
(Doc ID 2400441.1)
Last updated on OCTOBER 22, 2020
Applies to:PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
While budget checking 1 or more documents [Journal, Requisition, PO, Voucher, Item, Expense report, Travel Auth etc] in batch, if the process gets cancelled manually or abends abnormally then few document still remains locked & can't be modified on their corresponding components even if the process instance is unlocked by using the Commitment Control 'Source Header Unlock' page.
Please refer to attachment to understand scenario[Journal lock example]. How to get rid of this message ?
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