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E-AS: Data Integrity Error In Appserver Log, What Should Be Cache Setting On App Server? (Doc ID 2400629.1)

Last updated on FEBRUARY 13, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Application Server AIX platform.

Data integrity error in appserver log, what should be cache setting on app server?

We are in the process of doing FSCM 9.1 to 9.2 upgrade on PT8.55.21. After migration team migrate the projects, the users kept receiving data integrity error until we bounced app server and clear cache files or the next day. What should be our cache setting in the migration cycle?

PSAPPSRV.6684732 (1913) [2018-03-20T07:58:56.573 00857570@<IP/Domain_Name> (FIREFOX 59.0; WIN7) ICPanel] OoXW6ouPw8cuZQ - 00857570 (0) Data Integrity Error (124,85)
PSAPPSRV.5570816 (2034) [2018-03-20T08:00:48.608 GetCertificate] EzlugTQcJxhfSQ - - (3) Returning context. ID=00857570, Lang=ENG, UStreamId=080048608_5570816.2034, Token=SFS/2018-03-20-03.00.48.308654/
00857570/ENG/nBbq6qSFIyluwyq+q3/N1tx6qWQ=

ERROR
-----------------------

PSAPPSRV.6553904 (1870) [2018-03-20T07:44:08.419 00569710@<IP/Domain_Name> (CHROME <IP ADDRESS>; WIN10) ICPanel] jOSDdUvYKrWZlA - 00569710 (0) Data Integrity Error (124,85)
PSAPPSRV.6684732 (1800) [2018-03-20T07:44:36.928 00569710@l<IP/Domain_Name> (CHROME <IP ADDRESS>; WIN10) ICPanel] jOSDdUvYKrWZlA - 00569710 (0) CMgrImp::DataIntegrityError: Cleared cache for old version of RDM(CA_PGP_TERMS/ENG)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade FSCM 9.1 to 9.2 on PT8.55.21
2. Migrate data

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access new business functions efficiently.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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