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EAP 9.2: Able To Default Purchase Order ID Into Voucher If Multiple PO Receipts Exist, But One Of Them Uses Serial Control, And Its Status Is Still Incomplete (Doc ID 2401069.1)

Last updated on MAY 21, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

A problem has been detected when trying to create a new Voucher transaction in the system, by defaulting an existing Purchase Order using the various features available:

     a.- Add A New Voucher page, PO ID look-up view
     b.- Invoice Information, Copy From PO
     c.- Invoice Information, Purchase Order Only

This has been detected with Purchase Orders with multiple lines, as long as at least one of the Purchase Order Lines contains an Item ID using Serial Control functionality, and Asset Management configuration has been defaulted, but while the PO Receipt has been created and received, the Interface to AM is still Pending (Serial Status = Incomplete), leaving the PO Receipt into a Status of Open, instead of Fully Received.

REPLICATION STEPS:

     1.- Create a new Purchase Order, with 2 Lines using the below settings:
           a) Line #1 is using a Serialized Item, enter Asset information at Distribution Accounting level, set Receiving Required
           b) Line #2 is using a Serialized Item, enter Asset information at Distribution Accounting level, set Receiving Required
     2.- Approve and Dispatch the Purchase Order
     3.- Create a PO Receipt for Purchase Order Line #1, and leave the Serial ID field blank, upon saving, the status is Open
     4.- Create a PO Receipt for Purchase Order Line #2, at the AM Status column, click on the Pending link, and for all rows listed, manually populate the Serial ID fields. Then proceed to save, setting its status in Fully Received
     5.- Create a new Voucher, and try to default the Purchase Order into the new transaction from the main Voucher Add page, using the Copy From PO feature, or the Purchase Order Only functionality. In all of the 3 options the PO ID shows as a valid transaction for default.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps Word Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ACTUAL RESULT:

Several Purchase Orders have been defaulted into new Voucher transactions, even though Asset Management interface has not been completed at the PO Receipt level.

EXPECTED BEHAVIOR:

A Purchase Order ID, while being in a Status of Received, if not all its related PO Receipts are Fully Received, and those using Serial Control fully interfaced into Asset Management module, should not be able to get defaulted into the Voucher Regular Entry component.

 

Changes

 

Cause

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