Error "The field Reference Name is required. You must enter a value for it before proceeding." When Updating Phone Number Of Reference In Recruiting
(Doc ID 2401645.1)
Last updated on MAY 21, 2018
Applies to:PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When attempting to modify the reference number that has been entered by an external applicant ; the recruiter received error trying the save the changes.
the following error occurs.
The field Reference Name is required. You must enter a value for it before proceeding.
Step 1: Register as an external applicant.
Step 2: Now login as the applicant and apply for an available job opening.
Step 3: Click on Apply for Job.
Step 4: Enter all the required information in the application. Ensure that you enter references for the applicant. Click on Add Reference in Step 5.
Step5: Enter the required fields and the phone number of the reference.
Step 6: Repeat step 5 for a second and third reference.
Step 7: The reference details entered .
Step 8: Now proceed with the application and enter all the required fields. Submit the application once done.
Step 9: The application has been successfully submitted.
Step 10: Now login as recruiter (PS) and access the applicant data. Select the References section in the Applicant Data tab.
Step 11: Now try to update the phone number of one of the references.
Step 12: Now click on Save. The below error message appears which is inappropriate.Error: The field Reference Name is required. You must enter a value for it before proceeding.
But the reference name has already been entered for all the references.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!