EAM: SQL ERROR ON ABSENCE REQUEST WHEN AFTER PATCH PEOPLETOOLS 8.56.08 IS APPLIED

(Doc ID 2403553.1)

Last updated on MAY 25, 2018

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Performance

When attempting to apply tools patch 8.56.08, the following error occurs.

ERROR
-----------------------
SQL error on absence request when after security patch people tools 8.54.35 is applied.

After applying people tools patch 8.54.35 from 8.54.32 , we are hitting SQL error when submitting any absence request:

ERROR: Stmt #: 686 Error Position: 117 Return: 2014 - ORA-02014: cannot
select FOR UPDATE from view with DISTINCT, GROUP BY, etc.
Failed SQL stmt: SELECT EMPLID, EMPL_RCD, HR_STATUS, DESCR, JOBTITLE,
SETID_JOBCODE, SUPERVISOR_ID, REPORTS_TO, COMPANY, COUNTRY FROM
PS_GP_SS_EE_RCD_VW WHERE EMPLID=:1 AND EMPL_RCD=:2 FOR UPDATE OF EMPLID

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in Demo environment as PS/PS. (Make sure PS is tied with any emplid in user profile).
2.Go to Main Menu>> Self Service >>Time Reporting>>Report Time >>Absence Request
3.Apply for any absence (e.g Bereavement) and submit the request.
4.It takes to Confirmation page . Click on "Yes" on Confirmation page.
5.Hits SQL error. Check in app server logs for the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot submit absence requests

Changes

 

Cause

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