E-CA - Upgrade Jobs Do Not Appear in Change Assistant When Trying to Export to Excel

(Doc ID 2403589.1)

Last updated on MAY 25, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Change Assistant

ACTUAL BEHAVIOR
---------------
After performing a PeopleTools upgrade and going back into Change Assistant to look at the timings and export the upgrade job, the job cannot be found.

EXPECTED BEHAVIOR
-----------------------
It is expected that the upgrade job can be viewed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start Change Assistant.
2. Select File Open Job

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Low
Due to this issue, users cannot export the upgrade job to review timings for the upgrade.

Changes

 

Cause

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