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E-PTF: Fatal Error Trying Synchronization On Playback When Using Non-English Windows (Doc ID 2403876.1)

Last updated on MAY 29, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


When playing back a PTF test recorded an a multi-language OS, it's open the browser and load the peoplesoft login page and the bellow error message is encountered:

Fatal Error trying synchronization, there is not possible to access to the hooked browser.

The issue can be reproduced at will with the following steps:
1. Open PTF 8.56.01 ( or a higher 8.56 PTF client version )
2. Playback a test on a multi-language OS
3. The above error message is received


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