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E-PIA : Chosen Value Is Incorrectly Populated From Lookup Pages (Doc ID 2404386.1)

Last updated on MAY 29, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Supervisor prompt value does Not keep the correct value in the Supervisor field after selecting different employees with the same name from the Lookup Page in Request Reporting Change page. The issue is NOT specific to "Request Reporting Change" page, it occurs to all pages where you can select the different employees with the same name.

ENVIRONMENT
--------------------
8.55.xx
HCM 9.2 PI21

STEPS
----------
1) log into PIA
2) Open a page where lookup prompt is available
(Manager self service , job and personal information, request reporting change)
3) Request for a change
4) Select Supervisor prompt and choose a value( whose first name and last name is same with different empl ids )
5) submit the approval.
5) click the supervisor hyperlink and it shows an incorrect value is set instead of the selected one in step#4


Cause

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