EBI 9.2: Can't Save This Bill In 'Ready'/'Temp Ready' Status. Some Header & Line VAT Fields Are Out Of Sync.

(Doc ID 2404677.1)

Last updated on MAY 29, 2018

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 PUM 23 version, VAT Calculation

When attempting to RDY rebill the following error occurs.

ERROR
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VAT bills require that Ship From Country, Ship To Country, VAT Reporting Country and Customer's VAT Registration Country must be the same for the bill header and all its lines. VAT Treatment of each bill line must belong to VAT Treatment Group of the bill header. Go to Bill Header VAT Information and Line - VAT Info page(s) and change those fields to be in sync. Please do not forget to click on 'Adjust Affected VAT Defaults' or 'Reset All VAT Defaults' button after changing the fields.


STEPS
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The issue can be reproduced at will with the following steps:
1. Credit , rebill and VAT bill.
2. Change customer location in rebill and RDY bill error pops up.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot finalize the rebill.

Changes

 

Cause

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