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"Transcript: View Unofficial" Dropdown Value Missing From Other Academics Dropdown (Doc ID 2404729.1)

Last updated on MAY 30, 2018

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Campus Community Other

ACTUAL BEHAVIOR
---------------
Transcript: View Unofficial and other dropdown values are missing from Other Academic dropdown when viewed from Campus Community > Student Services Ctr (Student) navigation.

EXPECTED BEHAVIOR
-----------------------
Other Academic dropdown should display values regardless whether it is accessed via Self Service > Student Center or Campus Community > Student Services Ctr (Student).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to CS 9.0 as SSS_AA0001 (Student Self Service User)
2. Navigate to Self Service > Student Center
3. Click on other Academic dropdown and find "Transcript: View Unofficial"

NOTICE: The Transcript: View Unofficial is displayed.

4. Logout.
5. Login as superuser PS/PS
6. Navigate to Campus Community > Student Services Ctr (Student)
7. Put in a valid ID
8. Click Search
9. Click on other academic dropdown, "Transcript : View Unofficial" and other
values are not displayed.



Changes

 

Cause

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