Absence Management Analytics - Array Length Error

(Doc ID 2405721.1)

Last updated on MAY 31, 2018

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Processes

Error on click of absence management analytics tile

ERROR
-----------------------
PT_PGPACKAGE.PT_PGInformation.OnExecute Name:InitializeFromDB PCPC:8652 Statement:201

“Fetching array element 1: index is not in range 1 to 0.
PT_PGPACKAGE.PT_PGInformation.OnExecute Name:InitializeFromDB PCPC:8652 Statement:201
Called from:PTPG_API.Model.OnExecute Name:Model Statement:50
Called from:PTS_SEARCH.PivotGridSearch.OnExecute Name:Initiate Statement:53
Called from:HGA_PG_LAUNCH_FL.Activate Statement:13
While fetching the value of an array element, the index was not within the length of the array.”


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as a Manager
2. Click on tile Absence Analytics

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms