E-PORTAL: Related Content Not Refreshing On Page Change CS 9.2 PT 8.55.19

(Doc ID 2406192.1)

Last updated on JULY 19, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, Portal Technology

ACTUAL BEHAVIOR
---------------
The Related Content Service not refreshing .
Tools Release 8.55.19 
Application Release Campus Solutions 92

EXPECTED BEHAVIOR
-----------------------

Related content service should refresh related data once configured.

Replication Steps:

---------------------

1. Test the Related Content Functionality: (Steps)

2.. Navigate to Student Admissions > Application Maintenance > Maintain
Applications

3. Add Acad Inst = PSUNV. Search for Last Name = Peterson
4. Choose Mike Peterson from the search list. Maintain application window
opens. Navigate to the Application Programme Data tab. Page appears
along with related content window.

5. Return to search. Clear search results and enter Acad Inst = PSUNV, App
no = 00024314
6. Click on the "ENTER" key

7. Related Content window does not appear

Part of the replication was taken from (Doc ID 2251397.1) the difference here is that "ENTER" key when used does not return the related content.

 

Changes

 

Cause

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