EEX 9.2: After Submitting For Approval An Expense Report Transaction Via Fluid User Interface, If Expense Report Back Button Is Clicked, System Brings An Unexpected Search Page

(Doc ID 2406201.1)

Last updated on MAY 31, 2018

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

Having created, and submitted, a brand new Expense Report in Fluid, the User gets brought to the My Expense Reports page, with a list of the submitted transactions in Awaiting Approval. If then the User clicks on the Expense Report back button available at the top left-hand side of the screen, the system displays a search page for Expense Reports. In this new page, navigation, breadcrumbs, and further icons for NavBar and alike, are no longer getting displayed.

REPLICATION STEPS:

     1.- Log into the FSCM Online Application as an Expenses User ID
     2.- At the Employee Self-Service Fluid Homepage, click on Expenses Tile, and then the Create Expense Report Tile
     3.- Proceed to enter the Expense Report Header information, such as Business Purpose, Default Location, and then click on the Add Expense Line button
     4.- Continue by manually adding all the necessary transaction data for the Expense Report Line
     5.- Click on Review and Submit button
     6.- Click on the Submit button
     7.- Click on the Submit button to certify the accuracy of the transaction details on the pop up message displayed
     8.- The User is brought to the My Expense Reports page, with the Awaiting Approval filter selected, showing the latest created Expense Report transaction at the top of the displayed list
     9.- Click on the Expense Report back button available at the top left-hand side of the screen
     10.- The system brings the User to an Expense Report search page

ACTUAL RESULTS:

The User is unable to further navigate with the breadcrumbs, or NavBar icons, and needs to close the session, and re-login again.

EXPECTED BEHAVIOR:

The system should bring the User to the prior Expense Report transaction details, or any other navigation page consistent with the label of Expense Report being clicked.

 

Changes

 

Cause

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