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E-FTP: ViewAttachment and GetAttachment not working for large size file in SFTP server (Doc ID 2406267.1)

Last updated on AUGUST 14, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, File Attachments

ACTUAL BEHAVIOR
---------------
PeopleSoft Time Out while doing ViewAttachment and GetAttachment.

Unable to view the large files(More than 2 MB) from PeopleTools Test Utilities page.

EXPECTED BEHAVIOR
-----------------------
Time out should not happen while accessing/viewing the attachments.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to PIA
2. PeopleTools > Utilities > Debug > PeopleTools Test Utilities
2. For URL Id or String URL textbox, enter the URL Definition for the SFTP server, e.g. URL.SFTP_SERVER_TEST
3. Use "Add" button to upload a large size test file
4. Select a file
5. Click upload
6. Click View
7. Unable to View file and session terminated after time out.


 

Changes

 

Cause

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