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ESignature Section Employee and Manager Signature Lines Do Not Appear On Printed Performance Document (Doc ID 2406272.1)

Last updated on MAY 31, 2018

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with ePerformance
PUM 24 PT8.54.33

ACTUAL BEHAVIOR

The eSignature section doesn't appear on printed document
There is a header for it, but no actual signature lines are included.
 
EXPECTED BEHAVIOR

Expect a printed signature line for each of the Manager and Employee -- as in the below screenshot

STEPS

The issue can be reproduced at will with the following steps:
1. Create and process ePerformance document.
2. Manager finally approves the document, the eSignature Section is just a line and at bottom is the , including 'Manager Signed By' with a name and date

HOW THE ESIGN SECTION SHOULD LOOK

 

Changes

 

Cause

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